Fix QuickBooks Error H202- Switching to Multi-User Mode

QuickBooks Error H202

When using QuickBooks, it is inevitable to not face errors. QuickBooks users usually face the error code H202 when switching to multi-user mode. This error mostly occurs when there is a multi-user connection on your server that stores QuickBooks company files has been disabled. 

Moreover, the ability of properly communicating with the server computer will now prevent you from accessing the QuickBooks company file.

What is QuickBooks Error H202?

This problem is associated with the QuickBooks multi-user mode not functioning issues that surface when a user attempts to open a company file saved on a different networked computer. “You are attempting to work with a company file located on another computer, but this copy of QuickBooks cannot connect to the server (H202)” is the message that displays on the screen when the QuickBooks Error Message H202 appears.

Most of the time, the issue means that QuickBooks is unable to access the file because the multi-user connection to the server is prohibited.

Error Code H202

How do you Fix the QuickBooks Error H202?

Now there are various ways that can help you in resolving the QuickBooks Error H202 that there are some solutions.

Solution 1: Check the Network Connectivity

Follow the given steps to check your network connectivity.

Step 1: When you receive the error code H202, open the ‘Run’ window by processing (Windows +R keys). 

Step2: Now type CMD in the box and then click on OK. 

Check the Network Connectivity

Step 3: After that, ping your server from your computer. 

Step4: When you reach this step, type the ping server name and then click the Enter key. 

Check the Network Connectivity

Take note: If you experience delayed response times or packet loss, there may be a problem with the network that requires repair.

Suggested Reading: How to Fix QuickBooks Compile Error in Hidden Module?

Solution 2: Make use of QuickBooks File Doctor 

One helpful tool for identifying and resolving various QuickBooks issue kinds is QuickBooks File Doctor. If you haven’t already, you can get this utility from Intuit’s official website. 

The steps are as follows:

Step 1: Install the QuickBooks File Doctor Tool after downloading it.

Step 2: From the QuickBooks tool hub, choose “Company file issues.”

QuickBooks Tool Hub

Step3: From the drop-down menu, select the company file. If you still can’t find the file, click Browse and search for it.

Open Company File

Step 4: After it’s done, click Continue after selecting the check box next to your file.

Step5: Choose “Next” after entering the QuickBooks admin password.

QuickBooks Desktop Login

Ultimately, it should be mentioned that the scan duration is contingent upon the file size and can typically take up to five minutes. After the scan is finished, you should launch the company file and QuickBooks program.

Solution 3: QuickBooks Database Server Manager Installation and Use

The instructions to install and use QBDBSM are as follows:

Step 1: Access your server’s “Window Start Menu.”

Step2: Enter “Database” as the search term in the field.

Step 3: From the list, select the QuickBooks Database Server Manager.

QuickBooks Database Server Manager

Step4: Locate the folder containing the corporate files. You can locate this folder as well by using the browse feature.

Step 5: Press the “Start Scan Button” button.

Browse QuickBooks Database Server Manager

Note: The system firewall settings can be adjusted with QuickBooks Database Server Manager.

Step 6: Click “Close” when the scanning is complete.

Note: On every workstation displaying the problem, QuickBooks needs to be launched.

Step 7: Select the “File Menu” option.

Step 8: Select the “Switch to Multi-user mode” option.  

Switch to Multi-user mode

Solution 4: Verify the QuickBooks Services

If QuickBooks is installed in its entirety on the server, you can switch to multi-user hosting mode.

The following are the steps listed below:

Step 1: While on the server, launch QuickBooks.

Step 2: Choose File, followed by Utilities.

switch to multi-user hosting mode

Step3: From the drop-down option, choose “Host multi-user access.”

Step 4: Use the guidelines below to see the current state of Quickbooks DBXX and QBCFMonitorService on the server.

  • Open the “Run” window.
  • Type services.msc into the text field and hit the OK key.
Open Run Windows

Step 5: Select QuickBooksDBXX and determine if Automatic or Manual startup selected.

Note: Verify that the Startup type is set to Automatic if it isn’t already, and see if the service is operational by looking at its status.

Automatic or Manual startup

Step 6: From the Recovery tab, choose Recovery.

Step 7: Select to restart the service for each of the first, second, and subsequent failures from the drop-down boxes. 

Choose Recovery

Step8: Click Apply, followed by OK.

Step 9: Finish all of the aforementioned QBCFMonitorService-related tasks. 

To fix the problem, take all following actions.

Solution 5: Assign the Admin Group to the Services QuickBooksDBXX and QBCFMonitorService.

Step 1: Give Windows admin access to QBCFMonitorService and QuickBooksDBXX on the server. 

Step 2: If these services don’t already have admin permission, make sure they do. This should help fix QuickBooks Error Code H202.

Step 3: Determine whether several users can use the accounting program. If not, move on to the following solution.

Solution 6: Configure the Firewall on the System

Occasionally, data interaction between QuickBooks and the server may blocked by your system firewall. 

To configure the system firewall, adhere to these steps:

Step 1: Create exceptions for the system’s firewalls.

Configure the Firewall

Step2: Install QuickBooks on every computer and make sure the system firewall permissions changed.

Step 3: From the File Menu, select “Switch to multi-user mode.”

Switch to multi-user mode

Solution 7: Navigate to Windows Host File and Add on the Server

Windows Host File

Step1: Shut down every QuickBooks window.

Step 2: Navigate to the server by going to C:\Windows\System32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc.

Step3: From the list of apps, double-tap the host file and choose Notepad.

Step 4: Type the computer’s name first, followed by the IP address. For the server, enter the computer’s name and IP address. 

Note: Use the Tab key on your keyboard instead of the Space bar to separate the IP address and computer name.

Step 5: Open QuickBooks in multi-user mode to see if the error has resolved.

Solution 8: Create a New Folder for the QuickBooks Company File

Step 1: On the server, make a new folder.

Step 2: Share the QuickBooks company files after making sure the modifications to the folder’s permissions have applied.

Copy the.qbw file to the new location in step three.

Step 4: You can quickly open your corporate file in multi-user mode.

Solution 9: Installation of Diagnostic Tool by using QuickBooks

Installation of Diagnostic Tool

Step 1: Install the QuickBooks Install Diagnostic Tool after downloading it.

Step2: Locate a data file by doing a scan.

Step 3: Record the quantity of network interfaces and IP addresses.

Step4: If there is a tab for open ports in the firewall status section, open the QuickBooks ports there.

Step 5: Find the data file connectivity option by navigating.

Step 6: Attempt to open the company file in the final step to make sure the mistake has resolved.

Solution 10: Set the Hosting Tool to Local Files

You need to make sure that the company file not hosted by any other client system.

Observe the steps that are part of the process:

Step 1: To access the product information screen in the QuickBooks software, press the F2 key.

Step 2: Choose Hosting to only display local files in the lower-left corner under Local Server Information.

Hosting Tool


Fixing QuickBooks problem number H202 is challenging. In the interim, you can resolve it and other related problems on your end with the right solutions, allowing you to carry on uninterrupted with your QuickBooks financial operations. There are several ways to solve QuickBooks issue H202 in this post. 

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