Sage 50 Connecting to Database Error

Sage 50 Connecting to Database Error

The Sage 50 Accounting Connection Manager controls requests from Sage 50 Accounting and third-party software to connect to your company’s data. It is important that the connection manager must installed on the computer or the server where your company data stored.

Sage 50 Cannot Connect to Database on Computer or Server

If your small business uses Sage 50 accounting software, you know how crucial it is to keep your data protected and secure. However, there can be times when your Sage 50 is unable to connect to the database on your computer or server, it can be incredibly frustrating.

Fortunately, there are steps you can take to troubleshoot this particular issue and get it to run quickly. With this article, we will discuss some of the common causes behind the issue. Moreover, it will provide us tips related to resolving the issue so that you can once again access your financial data with much ease.

What Is Sage 50 Connection Database Error?

When attempting to connect to a Sage 50 database, a common problem that might happen is the Sage 50 Connection Database problem. This error may arise for a number of reasons, including:

  • The Sage 50 database hosted on the machine or server is not reachable.
  • The connection blocked by the server’s or computer’s firewall.
  • The DNS settings are not working properly.
  • The PC or server’s IP address has altered.

Suggested Reading: Sage 50 Cloud Hosting

What Causes the Sage 50 Connecting to the Database Error ?

The Sage 50 Error Connecting to Database may arise for a few distinct causes. One explanation could be that there are technical issues with the computer or server that houses the database.

Find Suitable Sage Cloud Hosting Plan For Your Business
Check Plans and Pricing

An additional possibility is that there could be a problem with the network connection between the computer and the server. And last, there’s always the chance that the database itself is having problems.

How to Resolve the Sage 50 Error Connecting to Database?

There are several possible fixes for the error “Sage 50 cannot connect to database on computer or server” that you may encounter:

First, make sure that access to the Sage 50 software not blocked by your firewall. If so, you’ll have to provide an exemption for Sage 50.

Next, confirm that the Settings tab of the Database Configuration window has the correct IP address and port number input. Sage 50’s port number by default is 16250.

If the connection is still not working, try restarting the server and your machine. For additional help, get in touch with Sage support or your IT administrator if the issue continues.

Solution 1: Start the Sage 50 Connection manager again

Restarting the Sage 50 Connection Manager is the first thing you should attempt if you are experiencing problems connecting to your Sage 50 database on your computer or server.

This specific process will clear up any connection issues you might be facing.

Suggested Reading: How to Log In or Sign In to Your Sage Intacct?

To restart the Sage 50 Connection Manager, simply open the application and click on the “Restart button”. If this does not work, you can also try restarting your computer or server.

Once the connection manager restarted, you should try connecting to your database again.

Solution 2: Make sure all the Folders & Files are visible in the SAJ folder.

To ensure that every file and folder in the SAJ folder is visible, there are a few different things you may do. Examining the folder’s permissions is the first action you may take.

To accomplish this, perform a right-click on the folder and select “Properties.” Click the “Security” tab in the “Properties” window. This should show you a list of all the users that have permission to view the folder.

You will need to add your user account if it not mentioned. To accomplish this, select “Edit” from the menu, and then select “Add.” After entering the name of your user account, click “OK.” Verify that your user account has “Read” and “Write” rights after adding it.

Verifying that every file in the SAJ folder is viewable is another action you can do. Simply perform a right-click on any file within the folder, then select “Properties.” Click the “General” tab in the “Properties” window.

There’s a “Hidden” option towards the bottom of this tab. Uncheck this option if it ticked, then select “OK.”

Solution 3: Check if the SAJ folder has a read only attribute.

If the problem still persists, check if the SAJ folder has a read only attribute. To initiate this process:

  • Go to Start>Computer.
  • Then Right Click the C:\ drive, and click on properties.
  • On the general tab, clear the Read only check box and then click OK.

Conclusion

In the market, Sage 50 holds a firm reputation of itself. It known to be a powerful accounting software that can easily used for numerous different tasks. However, its connection to the database on a computer or server can sometimes fail and cause difficulty when trying to access important information.

For this issue, there are plenty of effective solutions available to address the issue. However, in case the issue still persists, take help from a professional. Our team is here to guide you throughout your journey.

Phone +1800-961-8947